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Privacy Policy

Last updated: 10 November 2026

This policy explains how Favmora FZ-LLC (RAKEZ Licence No. 45040163, CWIP0593, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates) handles personal data when you visit favmora.com or place an order, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Data we collect

  • Order data: name, email, phone number, delivery address and order contents.
  • Communication data: messages you send us by email or through the contact form.
  • Technical data: anonymised statistics about pages visited and device type, used to improve the store.

2. How we use it

  • To process, deliver and support your orders.
  • To send order confirmations and delivery updates.
  • To comply with accounting and legal obligations in the UAE.

We do not sell or rent your personal data, and we do not use it for unrelated marketing without your consent.

3. Payment data

This website does not collect card details: online payment is not yet available and no payment is taken at checkout.

4. Sharing

We share the minimum data necessary with our delivery partners (name, address, phone), solely to fulfil your order or comply with the law.

5. Retention

Order records are kept for the period required by UAE commercial and tax law. Data not needed for those purposes is deleted or anonymised.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and object to its processing, by writing to info@favmora.com. We respond within 30 days.

7. Customers in the European Union

If you are in the European Union, we process your order data to perform the contract with you and to meet our legal obligations. You have the right to access, correct, delete or receive a copy of your personal data, to restrict or object to its processing, and to lodge a complaint with the data protection authority of your country. To exercise these rights, write to info@favmora.com. Your data is handled by Favmora FZ-LLC in the United Arab Emirates and by our logistics partner in Spain, which delivers your order.

8. Cookies

Your shopping cart is remembered in your browser's local storage. No advertising or cross-site tracking cookies are used.

9. Contact

Privacy questions: info@favmora.com · Favmora FZ-LLC, CWIP0593, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.